Bumper One Ltd Terms of Service

Last Updated: August 16, 2023

If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.

This Agreement is between Bumper One Ltd and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form and (2) the Key Terms, both of which are on provided below, and (3) the Common Paper Cloud Service Agreement Standard Terms Version 1.0 (“Standard Terms”). Any modifications to the Standard Terms made in the Order Form or Key Terms will control over conflicts with the Standard Terms. Capitalized words have the meanings or descriptions given in the Order Form, Key Terms, or the Standard Terms.

If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.

Order Form

Cloud Service: AvenHQ is a platform for professional service businesses to manage every aspect of their client relationships. The platform includes client portal, CRM, forms, eSignatures, and document management. 

Subscription Start Date: The Effective Date

Subscription Period: 1 month(s)

Non-Renewal Notice Period: At least 30 days before the end of the current Subscription Period.

SLA: Provider will use commercially reasonable efforts to provide and maintain the Cloud Service without excessive errors and interruptions. If Provider does not meet the SLA in two consecutive months or over three months in any 12-month period, then Customer may, as its only remedy, terminate this Order Form upon notice and receive a prorated refund of prepaid fees for the remainder of the Subscription Period.

Technical Support: Email support@avenhq.com. 

Cloud Service Fees: 

Section 5.2 of the Standard Terms is replaced with: Certain parts of the Product have different pricing plans, which are available at Provider’s pricing page (https://avenhq.com/pricing). Within the Payment Period, Customer will pay Provider fees based on the Product tier selected at the time of account creation and Customer’s usage per Subscription Period. Provider may update Product pricing by giving at least 30 days notice to Customer (including by email or notification within the Product), and the change will apply in the next Subscription Period.

Payment Period: The last day of the Subscription Period

Invoice Period:  Monthly 

Key Terms

Customer: The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word "Customer" in the Agreement will mean that company.

Provider: Bumper One Ltd

Effective Date: The date Customer first accepts this Agreement.

General Cap Amount:

The fees paid or payable by Customer to provider in the 12 month period immediately before the claim

Governing Law:  The laws of the State of Delaware 

Chosen Courts: The state or federal courts located in Delaware 

Notice Address: 

For Provider: support@avenhq.com

For Customer: The main email address on Customer's account 

Attachments and Supplements

Security Policy:

Provider will use commercially reasonable efforts to secure the Cloud Service from unauthorized access, alteration, or use and other unlawful tampering.

Changes to the Standard Terms

Publicity Rights: Modifying Section 14.7 of the Standard Terms, Provider may identify Customer and use Customer’s logo and trademarks on Provider’s website and in marketing materials to identify Customer as a user of the Product. Customer hereby grants Provider a non-exclusive, royalty-free license to do so in connection with any marketing, promotion, or advertising of Provider or the Product during the length of the Agreement. All content generated will require the approval of the Customer prior to marketing, promotion, or advertising. At any point, Customer may choose to revoke this license by giving written notice to support@avenhq.com.